Privacy Policy

Last Updated: April 2026

Madiney Da Pandhi (Pvt) Ltd ("Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following personal information:

• Full name, CNIC number, and passport details
• Contact information (phone number, email, address)
• Medical/health information as required for visa processing
• Photographs as required by Saudi visa regulations
• Payment and banking information
• Travel preferences and booking history

2. How We Use Your Information

Your personal information is used for:

• Processing Hajj and Umrah visa applications
• Booking accommodation, transport, and flights
• Communicating about your booking and travel updates
• Complying with Ministry of Religious Affairs requirements
• Submitting data to Saudi authorities as required
• Improving our services

3. Data Sharing

We may share your information with:

• Ministry of Religious Affairs, Government of Pakistan
• Saudi Authorities (for visa processing)
• Airlines and hotel partners (for booking purposes)
• Insurance companies (if travel insurance is opted)

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, modification, or disclosure. Physical documents are stored securely, and digital data is protected with appropriate technical measures.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After the retention period, data is securely disposed of.

6. Your Rights

You have the right to:

• Access your personal information held by us
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing

7. Contact

For privacy-related inquiries:

Madiney Da Pandhi (Pvt) Ltd
Hajvery Arcade, Kutchery Road, Multan, Pakistan
Email: info@madineydapandhi.com